Well Traveled products are made to withstand the rigors of travel and outdoors elements. All products are designed using durable materials, strong zippers, and reinforced seams.

Our products are fully warrantied with proof of purchase to the original owner where they have been purchased from WellTraveledGear.com or via our Amazon Storefront. Our warranty policy provides protections to the original purchaser against defects in material and workmanship. This warranty does not cover damage caused by accident, improper care or the natural breakdown of materials over extended use and time period.

If you believe that your product has a defect in the way it was manufactured, please refer to your original receipt or Order ID and contact us for warranty evaluation by emailing us at hello@welltraveledgear.com.

We do our best to ensure our customers are happy little explorers and this is the fastest and easiest way to make it happen.

If you purchased from another Seller via other channels such as EBay, please contact the original Seller and take your warranty claim up with that Seller.

Well Traveled is unable to offer warranty or repair support for products delivered outside the United States of America at this time.

You can return your Well Traveled products if they are returned in the manner they were sold. 

Please ensure they are returned with all pieces or parts in the original packaging.

Prior to returning your Well Traveled products, please contact hello@welltraveledgear.com with the following information:

1. Order ID

2. Products you would like to return

3. Your preference for a refund or product to receive in exchange.

4. For defective products, please include a photo of the issue in question (where possible) to expedite the return process.

The finer points of detail:

• Please be aware that Well Traveled can only offer exchanges for items of equal value or a combination of lesser value product and a partial refund.
  
• Well Traveled does not store your payment information and cannot charge your original transaction method for a more expensive item.
  
• Gifts can only be returned for a refund to the original purchaser. 
• Well Traveled can only accept returns for items purchased through our store or our website.
• All other returns should be referred to the retailer from whom your Well Traveled products was purchased.
• Well Traveled cannot exchange full price items for those purchased at a sale price.
• Well Traveled cannot refund expedited shipping charges.
• Exchanges can only be fulfilled once the original purchase has been returned to our warehouse.
• Processing of returns can take up to 10 business days.
• Refunds issued to your account can require up to 10 days to post.
• Well Traveled cannot process returns for customers who live outside of the U.S., and all international sales are final.

Well Traveled proudly offers FREE GROUND SHIPPING for all orders with a subtotal equal to or greater than $100 to contiguous USA destinations.

As a small business, we utilize Amazon shipping to ensure that your orders are delivered accurately and expeditiously.

Most orders leave our warehouse within 1-2 business days.

Standard shipping usually arrives in 7 days.

Priority Shipping usually arrives in approximately 3 days with the exception of states such as Montana, Hawaii and Alaska. 

Expedited shipping usually arrives within 1-2 business days depending on the location of delivery address. You will be emailed tracking information once your order ships.

We want to get you your Well Traveled products as quickly as possible once you have purchased via our website. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know us by email at hello@welltraveledgear.com

Purchases from the WellTraveledGear.com web store are only valid for the USA.

You are not able to purchase products on WellTraveledGear.com if you are shipping outside the 50 USA states. 

However, all hope is not lost.

If you are looking to purchase a Well Traveled item and have it delivered outside the USA, please refer to Amazon.com or your country‘s Amazon URL.

Your destination country may require you to pay import fees, customs, duties and value added taxes (VAT), etc. which is not included in the price and shipping cost listed on our website. These charges are the sole responsibility of the customer.

Amazon generally makes this process easy for the consumer, so best of luck taking your Well Traveled products global!

Well Traveled will not replace or offer refunds for orders which are abandoned due to non-payment of taxes and fees required by your country.

Orders leave our warehouse between 1-2 business days. During this processing time, your order is packed securely and checked for accuracy and processed for delivery as quickly as possible.